Why you should keep communication and payment on HousingAnywhere


Updated on Aug 08 • 1 minute read

One of the main reasons why tenants choose to book their accommodation through HousingAnywhere is because of the Safe Booking System. When searching for accommodation, tenants are usually still living abroad, so they cannot visit the property or meet the advertiser in person.

However, with HousingAnywhere, tenants can trust that their rent will be sent to the advertiser and the property will be as described in the listing.

There are many reasons why advertisers should keep messages and payments to HousingAnywhere. Here’s how we can help you:

1. Cancellation and refund policy

You are protected by our cancellation and refund policies. If your tenant cancels a booking within 24 hours of booking your place, they are entitled to a full refund. If they cancel after 24 hours of the booking confirmation, you are covered by our landlord guarantee, meaning you will still receive the first month’s rent, even if the tenant cancels.

We ensure that your payment is transferred directly to your bank account 48 hours after the tenant has moved in. For more information on our payout policy, check out this guide.

The tenants you get through HousingAnywhere are serious and trustworthy, willing to pay online with credit or debit cards.

2. How HousingAnywhere saves you time

Keeping the process online on HousingAnywhere enables you to save time on your rentals. Potential tenants will pay online without the need for in-person viewings.

You can see a complete listing overview and use our filters to navigate your bookings and tenants quickly.

Real-time messaging allows both parties to instantly view new messages without refreshing the page. All communication stays securely put on the platform and enables fast interaction.

  • Your potential tenants can also send you documents (like IDs and contracts) through our attachment feature, so there's no need to exchange email addresses or depend on postal services.

3. Ranking higher & receiving more bookings

HousingAnywhere measures your response time and response rate. These are an important part of the booking process as they show potential tenants that you will respond to their messages. They demonstrate how well you communicate.

A high response rate and a low response time will make your profile look even more trustworthy, resulting in more bookings.

We like to provide potential tenants with the best experience possible by ranking quality listings from the most responsive landlords higher in the search results.

4. Security and peace of mind

Finally, to detect potential fraudulent behaviours, we use special software to detect unauthorised actions. We ask tenants and advertisers to keep all communication on HousingAnywhere, to ensure both parties are protected from potential fraudulent activity.

The chat system detects illicit behaviours while phone numbers and email addresses are automatically deleted from your messages if the booking hasn't been completed.

Want to know more about our latest features? Check out the related articles at the bottom.

Related Articles

Check out our direct messaging system

Chat real-time with potential or existing tenants in our secure chat