A direct messaging service, straight out of our platform, allows for straight talking. Manage conversations with smart inbox tools and forget interruptions from third parties.
It’s wise to get to know your potential landlord, and no doubt they’ll want to know their future tenant too! You can get the conversation rolling in the click of a button. Simply enter your message and submit! Briefly introduce yourself; explain why you’re interested in their place, what you’ll be doing in that city and what your hobbies and interests are. This instantly establishes a personal connection. TOP TIP: before you move on to more specific questions about their listing, make sure you’ve checked the availability calendar and other details, so you don’t waste time asking questions you already have the answer to!
Complete your profile
Read the advertisement carefully
Be yourself & be honest
Ask. Ask. Ask!
Start several conversations
Keep it to the platform
To increase your chances of finding the perfect place, it’s best to reach out to numerous advertisers. But this means you’ll have to keep an eye on your inbox and keep track of your chats. Remember that – though on average, advertisers respond within 7 hours – each advertiser will have a different level of engagement and response rate, meaning your conversations will progress at different speeds. Shortlist or Archive conversations to stay organised and keep your search focused.
Sure, no one likes being left on ‘read’, but a lot of us can’t relax until we know our messages have been seen. An automatically updated inbox means you know when your message has been received, loud and clear! But remember, the reverse is also true. Advertisers can see when you’ve seen their messages...
Files, docs, pdfs. None of it will get lost in the mail if you make use of attachments. So if you and the advertiser decide you’d make a good tenant and landlord, you can upload files and get the booking process well underway. Using this feature, you can share copies of your ID or enrolment certificates and eventually return a signed contract. If you’re relocating abroad, a signed contract will act as a proof of address for any visa applications or residence permits you may need.
You can save yourself a ton of time by creating a full profile. Since advertisers can see this information before a conversation starts, an accurate description and representative profile picture could not only help cut to the chase, but could also make you look like trustworthy tenant material! We recommend keeping certain things a mystery though! For your own safety, we block any personal information shared in the chat before a booking is made (e.g. numbers and personal emails). These personal details can be exchanged once you’ve booked, of course! Read more about our safe, online booking process here:
We enable direct, real-time chat with advertisers, from any device.
In 2019, 60% of bookings were completed within 36 hours of a tenant reaching out.
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