How it works

Safe ‘n’ Sound

Our recipe for a reliable rental platform: take one transparent payment service, stir in our dedication, add a dash of ways to spot a trusted landlord, then sprinkle over some AI.

48-hour safeguard

To book accommodation via HousingAnywhere, you must pay the first month’s rent. However, your payment doesn’t go to the advertiser straightaway! We securely hold your money until 48 hours after your move in. Only then do we transfer your rental payment to the advertiser. If you arrive to find that the reality of the property does not match what was stated in the listing (e.g. you booked a place with a double bed, but arrive to find a single bed), we will not payout the advertiser. We will investigate what happened, issue a refund and help you find another place.

Payment Requests

This feature a) costs you nothing, and b) changes everything! With our secure and transparent online rent system, not only can you book your new home on HousingAnywhere, but you can also pay your monthly rent, deposit and any extra fees. If your landlord sends you a payment request, we send you reminders in the lead up to the payment’s due date (7 days before, 3 days before & on the due date itself). If you complete payment requests prior to your move-in date, our 48-hour security policy applies; the advertiser won’t get any payouts until you’ve comfortably moved in.

Payment Overview

It’s not always easy to stay on top of all expenses, especially if you’ve moved to a new city, or even country. With our Payment Overview, you can know what’s due and when. The overview is automatically updated so you can see the status of past and future payments, enabling you to plan ahead, keep track and relax, knowing when and where your money is going. Besides showing you what's upcoming and reminding you of overdue payments, we'll also provide you with a Live Payment Tracking link, so you can see exactly when we've collected your money and paid it out to your landlord.

Anti-fraud measures

Our AI-powered algorithm keeps potential scammers at bay by detecting any fraudulent listings within 5 minutes of them being created on the platform. If you think an advertiser starts behaving strangely, you can report them and we’ll fully investigate. We take pride in protecting your HousingAnywhere experience and will always invest in the safety of our users.

One-time service fee

HousingAnywhere charges a small booking fee equal to approximately 25% of one month’s rent (minimum of €150 & capped at €250). Remember: it's completely free to search for accommodation and chat to advertisers on the platform! Also, this service fee is a one-off payment, charged just once when you book your new home. All other features and any subsequent payments you make to the advertiser are not subject to fees. We charge this one-time service fee so we can continue to operate an efficient marketplace and maintain a secure booking system.

Safety first

Booking and renting can involve different kinds of costs for you, but whatever the expense, we will always work hard to protect your money. Our increasingly automated online payments system strengthens by the day, to keep scammers at bay. Read more about our safeguards and pick up some tips for staying safe online with the articles to the right.

Safely book your new home

Find a place that feels like home