Apartment in Rua Heróis de Quionga, Lisbon
•Posted on April 2022
“I would like to say that it is not acceptable to rent a flat for a long stay and that there is no coat rack or towel rack in the bathroom; that there is nothing to drain the dishes; that the dishwasher is full and we have to take it out, wash again what is not right and put everything back in its place; that a toilet is leaking all the time; that the door of the m(hidden)edroom does not close at all (that costs a lot more to heat the room). And also small details that don't cost anything.”
“Fernando, thank you for your review. Please, know that this feedback is out of the ordinary. The correct check-in details were sent to you and it was arranged considering your arrival time at the airport. Due to early arrival, there was a small delay. I’m very sorry for the inconvenience. The apartment is as described and everything was in great condition. I was always available and when you contacted me, I did my best to help you quickly and efficiently so that you had a comfortable stay. ”